Privacy Policy for CLIQ Car Rental

Last updated: 2024/04/12

This Privacy Policy outlines the types of personal and sensitive information that is collected and recorded by CLIQ Car Rental, a mobile application developed by Cantech Development ("us", "we", or "our"), and how we use it. This policy is accessible from CLIQ Car Rental’s Google Play listing and directly within the app itself.

1. Contact Information

For any privacy-specific concerns or inquiries regarding our Privacy Policy, please contact us at:

• Email: info@cliq.co.za
• Address: Unit 201 Ferfam House, 9 Stanley Grace Crescent, Umhlanga, 4320

2. Collection of Personal and Sensitive Data

CLIQ Car Rental collects the following types of personal data:

• Identity Data: Includes first name, last name, username or similar identifier.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes bank account and payment card details.
• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this app.
• Profile Data: Includes your username and password, reservations made by you, your interests, preferences, feedback, and survey responses.

Sensitive Data:

• Location Data: We collect precise location data such as GPS coordinates when you enable location services in the app to find nearby rental cars.

3. Use of Data

We use the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues

4. Sharing of Data

Your personal and sensitive data may be shared with the following parties:

• Service providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business transfers: In the event that we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.

5. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal and sensitive data, we cannot guarantee its absolute security.

6. Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon your request, we will delete or anonymize your personal data unless we are legally allowed or required to maintain certain personal data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Consent

By using our CLIQ Car Rental app, you hereby consent to our Privacy Policy and agree to its terms.

We do not specifically market to children under the age of 13 years old.

9. Fair Information Practice

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

10. CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.